Privacy Policy

Last updated: May 30, 2025

ResponderRMS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by the ResponderRMS mobile application.

1. Information We Collect

We may collect and store the following types of information:

• User profile details (e.g., name, email, role, company assignment)
• Device identifiers (for sending push notifications)
• Location data (when enabled and required for app functionality)
• Usage logs and app interaction events

2. How We Use Your Information

Your information is used to:

• Enable core app functionality such as alerts, dispatches, and notifications
• Improve user experience and app reliability
• Respond to support requests
• Ensure security and verify access permissions

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties, except:

• When required by law or legal process
• To trusted infrastructure services (e.g., Firebase, Apple Push Notification Service) solely for delivering ResponderRMS features

4. Data Security

We implement appropriate technical and organizational safeguards to protect your data. This includes secure communication (HTTPS), authentication requirements, and controlled access to sensitive information.

5. Data Retention

Data is retained only as long as necessary for operational purposes or as required by your agency’s data policy. Users may request deletion of their account or data through their agency administrator.

6. Children's Privacy

This application is not intended for individuals under the age of 13. We do not knowingly collect data from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted to this page with a revised “Last updated” date.

8. Contact Us

If you have questions about this policy, contact your agency administrator or email the developer at: support@ResponderRMS.com